// returns & exchanges

Swap. Return. Move.

Because هوية is found, not followed.

Returns & Exchanges Policy Read before submitting
▾
⏱ 14 Days From Delivery To Request
Window
Request within 14 days of delivery. No exceptions.
Condition
Unworn, clean, original packaging required.
Limit
One request per order. Shipping fees non-refundable.
⚑ 14-day window from delivery
⚑ One request per order only
⚑ Item must be in exact original state
Own your هوية, we own the headache.
// how it works
3 Steps. That's It.
01
Send your order number
WhatsApp us your order number and what you want to return or exchange.
02
Photo if defective or wrong
If the item arrived damaged or incorrect, attach a clear photo so we can sort it fast.
03
We confirm + arrange pickup
We confirm your request and arrange courier pickup. Keep the item ready.
Contact Us
WhatsApp Us
Return, exchange, damaged or wrong piece? Talk to us directly.
  1. 01Send your order number
  2. 02Photo if defective or wrong
  3. 03We confirm + arrange pickup
WhatsApp / واتساب
Got a question about your request?
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